Austin 311 service requests
TX· Population 961,855 (2020)
Current release
Data through July 31, 2026
Data from January 2021 through July 31, 2026
Source data: Socrata ↗
File a 311 request in Austin → This page shows historical data only.
Monthly average
22.4K
requests per month (all time)
23.6K
requests per month (last 12 months)
Latest month
24.5K
requests in July 2026
Median resolution
1.2d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 735 per day
- July 2026
- 24.5K requests
- Peak filing time
- Tuesday, 11am
- Weekend share
- 19.3% of filings
- After-hours share
- 39.2% of filings
- Most common type
- ARR - Garbage
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Trash & Recycling | 15.6K | 30.7% |
| Animals & Pests | 5.7K | 11.2% |
| Building & Housing Maintenance | 5.6K | 11.0% |
| Other | 5.2K | 10.1% |
| Parking | 4.8K | 9.4% |
| Street Lights & Signals | 3.8K | 7.5% |
| Trees & Parks | 2.3K | 4.5% |
| Abandoned Vehicles | 1.8K | 3.5% |
| Water, Sewer & Drainage | 1.4K | 2.8% |
| Service Inquiries | 1.1K | 2.3% |
| Sidewalks | 1.1K | 2.2% |
| Potholes & Roads | 961 | 1.9% |
| Street Cleaning | 916 | 1.8% |
| Graffiti | 326 | 0.6% |
| Noise | 258 | 0.5% |
Source & provenance
Counts on this page are derived from Austin’s open 311 data feed. Coverage: January 2021 through July 31, 2026. 1.5M total records on file.
How to access the raw data: Published as a single Socrata dataset, "311 Unified Data" (dataset id: xwdj-i9he). Austin also publishes an Open311 endpoint at 311.austintexas.gov/open311/v2/.
Source dataset: data.austintexas.gov