Austin water, sewer & drainage 311 requests
Water, Sewer & Drainage 311 requests filed in Austin since January 2021.
Current release
Data through April 30, 2026
Data from January 2021 through April 30, 2026
Source data: Socrata ↗
File a 311 request in Austin → This page shows historical data only.
Total Requests
29.1K
in the water, sewer & drainage category
Latest Month
664
April 2026
Share of total
2.1%
of all Austin 311 requests
Median Resolution
1.8d
half of requests close faster
Monthly water, sewer & drainage requests
How many water, sewer & drainage 311 requests Austin residents file each month.
How this category is defined
What counts as water, sewer & drainage: Water main breaks and leaks, sewer backups, storm drain clogs, catch basin concerns, and flooding.
In Austin’s raw 311 data, the following 10 service_type values are counted as water, sewer & drainage:
- AW - Water Conservation Violation
- AW - Water Related Issues
- WPD - Channels/Creek/Drainage Issues
- WPD - Ditch/Driveway Pipe Services
- WPD - Drainage Pond Maintenance
- WPD - Erosion
- WPD - Flooding Current
- WPD - Flooding Past
- WPD - Standing Water
- WPD - Storm Drain Services
To reproduce these counts against the raw feed
SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
'AW - Water Conservation Violation',
'AW - Water Related Issues',
'WPD - Channels/Creek/Drainage Issues',
'WPD - Ditch/Driveway Pipe Services',
'WPD - Drainage Pond Maintenance',
'WPD - Erosion',
'WPD - Flooding Current',
'WPD - Flooding Past',
'WPD - Standing Water',
'WPD - Storm Drain Services'
)Analyst tip: Austin uses 'AW -' (Austin Water) and 'WPD -' (Watershed Protection Department) prefixes. Calgary uses 'WATS -' (Water and Sewer). NYC uses 'WATER LEAK' and 'Water System'. Baton Rouge has a broader 'ENVIRONMENTAL ISSUES' that may include non-water items — cross-check against the raw feed if precision matters.
See how water, sewer & drainage is defined for every tracked city →
Source & provenance
Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.