Austin animals & pests 311 requests
Animals & Pests 311 requests filed in Austin since January 2021.
Current release
Data through April 30, 2026
Data from January 2021 through April 30, 2026
Source data: Socrata ↗
File a 311 request in Austin → This page shows historical data only.
Total Requests
119.4K
in the animals & pests category
Latest Month
2.9K
April 2026
Share of total
8.5%
of all Austin 311 requests
Median Resolution
1.4d
half of requests close faster
Monthly animals & pests requests
How many animals & pests 311 requests Austin residents file each month.
How this category is defined
What counts as animals & pests: Complaints about loose, injured, or dead animals on public property; dog bites; wildlife concerns (coyotes, raccoons); and rodent or pest sightings.
In Austin’s raw 311 data, the following 18 service_type values are counted as animals & pests:
- Animal Protection - Animal Bite
- Animal Protection - Animal In Vehicle
- Animal Protection - Animal Proper Care
- Animal Protection - Animal Trapped in Storm Drain
- Animal Protection - Assistance Request
- Animal Protection - Coyote Complaints
- Animal Protection - Dog Restraint Issues
- Animal Protection - Found Animal Assistance
- Animal Protection - Injured/Sick Animal
- Animal Protection - Loose Animal Not Dog
- Animal Protection - Loose Dog
- Animal Protection - Vicious Dog Complaint
- Animal Protection - Wildlife Exposure
- Animal Services - Contact Request
- Pet Resource Center - Assistance Request
- Pet Resource Center - Found Pet Report
- Pet Resource Center - Resource Assistance
- Pet Resource Center - Stray Assistance
To reproduce these counts against the raw feed
SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
'Animal Protection - Animal Bite',
'Animal Protection - Animal In Vehicle',
'Animal Protection - Animal Proper Care',
'Animal Protection - Animal Trapped in Storm Drain',
'Animal Protection - Assistance Request',
'Animal Protection - Coyote Complaints',
'Animal Protection - Dog Restraint Issues',
'Animal Protection - Found Animal Assistance',
'Animal Protection - Injured/Sick Animal',
'Animal Protection - Loose Animal Not Dog',
'Animal Protection - Loose Dog',
'Animal Protection - Vicious Dog Complaint',
'Animal Protection - Wildlife Exposure',
'Animal Services - Contact Request',
'Pet Resource Center - Assistance Request',
'Pet Resource Center - Found Pet Report',
'Pet Resource Center - Resource Assistance',
'Pet Resource Center - Stray Assistance'
)Analyst tip: Austin prefixes everything 'Animal Protection - ...'. Calgary uses 'AS -' for animal services and also files rodent calls under 'Parks - Wildlife Management'. NYC does not currently have a dedicated animal service_type in our mapping — rodent and wildlife complaints land under building or street categories in that city.
Source & provenance
Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.