Austin sidewalks 311 requests

Sidewalks 311 requests filed in Austin since January 2021.

Current release

Data through April 30, 2026

Data from January 2021 through April 30, 2026

Source data: Socrata ↗

File a 311 request in Austin → This page shows historical data only.

Total Requests

13.0K

in the sidewalks category

Latest Month

461

April 2026

Share of total

0.9%

of all Austin 311 requests

Median Resolution

18.8h

half of requests close faster

Monthly sidewalks requests

How many sidewalks 311 requests Austin residents file each month.

How this category is defined

What counts as sidewalks: Sidewalk repair and obstruction complaints, curb damage, and sidewalk snow-and-ice clearance concerns.

In Austin’s raw 311 data, the following 7 service_type values are counted as sidewalks:

  • SBO - Curb/Gutter Repair
  • SBO - New Sidewalk/Curb Ramp/Route
  • SBO - Obstruction in Right of Way
  • SBO - Sidewalk Repair
  • TPW - Curb/Gutter Repair
  • TPW - Obstruction in Right of Way
  • TPW - Sidewalk Repair

To reproduce these counts against the raw feed

SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
  'SBO - Curb/Gutter Repair',
  'SBO - New Sidewalk/Curb Ramp/Route',
  'SBO - Obstruction in Right of Way',
  'SBO - Sidewalk Repair',
  'TPW - Curb/Gutter Repair',
  'TPW - Obstruction in Right of Way',
  'TPW - Sidewalk Repair'
)

Analyst tip: Austin uses 'TPW - Sidewalk Repair' and 'TPW - Obstruction in Right of Way'. Calgary's sidewalk-snow-and-ice calls come in under 'Bylaw - Snow and Ice on Sidewalk' (separate from the equivalent roadway category). LA splits this across 'Curb Issues', 'Obstructions', and 'Report a Sidewalk Problem'.

See how sidewalks is defined for every tracked city →

Source & provenance

Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.