Austin potholes & roads 311 requests
Potholes & Roads 311 requests filed in Austin since January 2021.
Current release
Data through April 30, 2026
Data from January 2021 through April 30, 2026
Source data: Socrata ↗
File a 311 request in Austin → This page shows historical data only.
Total Requests
14.8K
in the potholes & roads category
Latest Month
599
April 2026
Share of total
1.1%
of all Austin 311 requests
Median Resolution
15.0h
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests Austin residents file each month.
How this category is defined
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In Austin’s raw 311 data, the following 10 service_type values are counted as potholes & roads:
- SBO - Bridge Repair
- SBO - Guardrail New/Repair
- SBO - Pavement Failure
- SBO - Pothole Repair
- SBO - Street Resurfacing
- TPW - Bridge Repair
- TPW - Guardrail New/Repair
- TPW - Pavement Failure
- TPW - Pothole Repair
- TPW - Street Resurfacing
To reproduce these counts against the raw feed
SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
'SBO - Bridge Repair',
'SBO - Guardrail New/Repair',
'SBO - Pavement Failure',
'SBO - Pothole Repair',
'SBO - Street Resurfacing',
'TPW - Bridge Repair',
'TPW - Guardrail New/Repair',
'TPW - Pavement Failure',
'TPW - Pothole Repair',
'TPW - Street Resurfacing'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.