New York City 311 service requests
NY· Population 8,258,035 (2020)
Current release
Data through June 30, 2026
Data from January 2021 through June 30, 2026
Source data: Open data ↗
File a 311 request in New York City → This page shows historical data only.
Monthly average
272.9K
requests per month (all time)
321.5K
requests per month (last 12 months)
Latest month
323.7K
requests in June 2026
Median resolution
8.7h
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 9.2K per day
- June 2026
- 323.7K requests
- Peak filing time
- Monday, 10am
- Weekend share
- 26.5% of filings
- After-hours share
- 54.9% of filings
- Most common type
- Illegal Parking
Noise map→
Interactive heatmap showing where 311 noise complaints cluster across New York City. Tap any block or search an address to see how many noise complaints are filed nearby per week.
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Noise | 152.3K | 23.6% |
| Parking | 141.6K | 22.0% |
| Building & Housing Maintenance | 98.1K | 15.2% |
| Other | 97.1K | 15.1% |
| Water, Sewer & Drainage | 28.4K | 4.4% |
| Potholes & Roads | 21.8K | 3.4% |
| Abandoned Vehicles | 19.3K | 3.0% |
| Homeless Encampments | 16.7K | 2.6% |
| Street Lights & Signals | 15.0K | 2.3% |
| Trees & Parks | 15.0K | 2.3% |
| Street Cleaning | 11.9K | 1.8% |
| Sidewalks | 6.8K | 1.0% |
| Illegal Dumping | 6.6K | 1.0% |
| Trash & Recycling | 6.1K | 1.0% |
| Animals & Pests | 5.3K | 0.8% |
| Graffiti | 2.8K | 0.4% |
Source & provenance
Counts on this page are derived from New York City’s open 311 data feed. Coverage: January 2021 through June 30, 2026. 17.5M total records on file.
How to access the raw data: Published as a single Socrata dataset, "311 Service Requests from 2010 to Present" (dataset id: erm2-nwe9). Search the portal for "311 Service Requests" or open the dataset directly.
Source dataset: data.cityofnewyork.us