New York City sidewalks 311 requests

How many 311 requests in the sidewalks category residents of New York City have filed since January 2021.

Current release

Data through April 11, 2026

Data from January 2021 through April 11, 2026

Open data

Total Requests

246.0K

in the sidewalks category

Latest Month

1.0K

April 2026

Share of total

1.5%

of all New York City 311 requests

Median Resolution

7.1d

half of requests close faster

Monthly sidewalks requests

How many sidewalks 311 requests New York City residents file each month.

How this category is extracted

What counts as sidewalks: Sidewalk repair and obstruction complaints, curb damage, and sidewalk snow-and-ice clearance concerns.

In New York City’s raw 311 feed, the following 3 service_type values roll into sidewalks:

  • Root/Sewer/Sidewalk Condition
  • Sidewalk Condition
  • Snow or Ice

To reproduce these counts against the raw feed

SELECT count(*)
FROM <new_york_city_311_raw>
WHERE service_type IN (
  'Root/Sewer/Sidewalk Condition',
  'Sidewalk Condition',
  'Snow or Ice'
)

Analyst tip: Austin uses 'TPW - Sidewalk Repair' and 'TPW - Obstruction in Right of Way'. Calgary's sidewalk-snow-and-ice calls come in under 'Bylaw - Snow and Ice on Sidewalk' (separate from the equivalent roadway category). LA splits this across 'Curb Issues', 'Obstructions', and 'Report a Sidewalk Problem'.

See how sidewalks is defined for every tracked city →

Source & provenance

Counts on this page are derived from New York City’s official open 311 data feed, covering January 2021 through April 11, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.cityofnewyork.us.

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