New York City potholes & roads 311 requests
Potholes & Roads 311 requests filed in New York City since January 2021.
Current release
Data through April 30, 2026
Data from January 2021 through April 30, 2026
Source data: Open data ↗
File a 311 request in New York City → This page shows historical data only.
Total Requests
381.5K
in the potholes & roads category
Latest Month
15.3K
April 2026
Share of total
2.3%
of all New York City 311 requests
Median Resolution
1.7d
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests New York City residents file each month.
How this category is defined
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In New York City’s raw 311 data, the following 1 service_type are counted as potholes & roads:
- Street Condition
To reproduce these counts against the raw feed
SELECT count(*)
FROM <new_york_city_311_raw>
WHERE service_type IN (
'Street Condition'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from New York City’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.cityofnewyork.us.