New York City other 311 requests

Other 311 requests filed in New York City since January 2021.

Current release

Data through April 30, 2026

Data from January 2021 through April 30, 2026

Source data: Open data ↗

File a 311 request in New York City → This page shows historical data only.

Total Requests

2.6M

in the other category

Latest Month

40.2K

April 2026

Share of total

15.3%

of all New York City 311 requests

Median Resolution

2.8d

half of requests close faster

Monthly other requests

How many other 311 requests New York City residents file each month.

How this category is defined

What counts as other: A catch-all for 311 requests that don't cleanly fit any of the above categories or use city-specific service types we haven't yet mapped. If a city's 'other' count is unusually high, it usually means that city has a fine-grained service-type taxonomy we haven't fully normalized yet.

No explicit service_type mappings exist for New York Cityin this category. These are catch-all entries whose service type didn’t match any declared category.

Analyst tip: No positive pattern — this is where requests land when no mapping exists for the city's service_type. Look at a city's own raw feed to see the full service_type distribution and identify which unmapped types dominate the 'other' bucket.

See how other is defined for every tracked city →

Source & provenance

Counts on this page are derived from New York City’s official open 311 data feed, covering January 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.cityofnewyork.us.