Toronto 311 service requests
ON, CA· Population 2,794,356 (2021)
Current release
Data through March 31, 2026
Data from January 2024 through March 31, 2026
Source data: Open data ↗
File a 311 request in Toronto → This page shows historical data only.
Monthly average
40.1K
requests per month (all time)
43.5K
requests per month (last 12 months)
Latest month
0
requests in April 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 1.3K per day
- April 2026
- 0 requests
- Peak filing time
- Wednesday, 10am
- Weekend share
- 16.7% of filings
- After-hours share
- 36.5% of filings
- Most common type
- Injured - Wildlife
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Other | 37.6K | 43.0% |
| Potholes & Roads | 21.1K | 24.1% |
| Trash & Recycling | 7.4K | 8.5% |
| Sidewalks | 6.9K | 7.9% |
| Water, Sewer & Drainage | 3.4K | 3.9% |
| Building & Housing Maintenance | 3.1K | 3.5% |
| Animals & Pests | 2.3K | 2.7% |
| Street Lights & Signals | 1.8K | 2.1% |
| Illegal Dumping | 1.8K | 2.0% |
| Street Cleaning | 972 | 1.1% |
| Noise | 696 | 0.8% |
| Service Inquiries | 335 | 0.4% |
Source & provenance
Counts on this page are derived from Toronto’s open 311 data feed. Coverage: January 2024 through March 31, 2026. 1.1M total records on file.
How to access the raw data: Published as one ZIP archive per calendar year under the "311 Service Requests - Customer Initiated" package on open.toronto.ca (CKAN). Archives are named SR{YEAR}.zip and updated on the 8th of each month. Location is limited to the first three characters of the postal code; no street address or coordinates are published. Data covers 2010 onward.
Source dataset: open.toronto.ca