Toronto water, sewer & drainage 311 requests

Water, Sewer & Drainage 311 requests filed in Toronto since January 2024.

Current release

Data through March 31, 2026

Data from January 2024 through March 31, 2026

Source data: Open data ↗

File a 311 request in Toronto → This page shows historical data only.

Total Requests

28.7K

in the water, sewer & drainage category

Latest Month

1.9K

March 2026

Share of total

2.7%

of all Toronto 311 requests

Monthly water, sewer & drainage requests

How many water, sewer & drainage 311 requests Toronto residents file each month.

How this category is defined

What counts as water, sewer & drainage: Water main breaks and leaks, sewer backups, storm drain clogs, catch basin concerns, and flooding.

In Toronto’s raw 311 data, the following 3 service_type values are counted as water, sewer & drainage:

  • Catch Basin - Blocked / Flooding
  • Sewer Service Line-Blocked
  • Watermain-Possible Break

To reproduce these counts against the raw feed

SELECT count(*)
FROM <toronto_311_raw>
WHERE service_type IN (
  'Catch Basin - Blocked / Flooding',
  'Sewer Service Line-Blocked',
  'Watermain-Possible Break'
)

Analyst tip: Austin uses 'AW -' (Austin Water) and 'WPD -' (Watershed Protection Department) prefixes. Calgary uses 'WATS -' (Water and Sewer). NYC uses 'WATER LEAK' and 'Water System'. Baton Rouge has a broader 'ENVIRONMENTAL ISSUES' that may include non-water items — cross-check against the raw feed if precision matters.

See how water, sewer & drainage is defined for every tracked city →

Source & provenance

Counts on this page are derived from Toronto’s official open 311 data feed, covering January 2024 through March 31, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at open.toronto.ca.