Toronto potholes & roads 311 requests
Potholes & Roads 311 requests filed in Toronto since January 2024.
Current release
Data through March 31, 2026
Data from January 2024 through March 31, 2026
Source data: Open data ↗
File a 311 request in Toronto → This page shows historical data only.
Total Requests
67.6K
in the potholes & roads category
Latest Month
7.7K
March 2026
Share of total
6.2%
of all Toronto 311 requests
Monthly potholes & roads requests
How many potholes & roads 311 requests Toronto residents file each month.
How this category is defined
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In Toronto’s raw 311 data, the following 7 service_type values are counted as potholes & roads:
- Boulevard Plow Damage
- Driveway Blocked By Plowed Snowbank
- Outcome of Service - Complaint - Road Operations
- Road Plowing Request
- Road Pothole / Road Damage
- Road Salting Request
- Snow Removal - Sightline Problem
To reproduce these counts against the raw feed
SELECT count(*)
FROM <toronto_311_raw>
WHERE service_type IN (
'Boulevard Plow Damage',
'Driveway Blocked By Plowed Snowbank',
'Outcome of Service - Complaint - Road Operations',
'Road Plowing Request',
'Road Pothole / Road Damage',
'Road Salting Request',
'Snow Removal - Sightline Problem'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from Toronto’s official open 311 data feed, covering January 2024 through March 31, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at open.toronto.ca.