Toronto trash & recycling 311 requests

How many 311 requests in the trash & recycling category residents of Toronto have filed since January 2024.

Current release

Data through March 31, 2026

Data from January 2024 through March 31, 2026

Open data

Total Requests

119.2K

in the trash & recycling category

Latest Month

3.0K

March 2026

Share of total

11.0%

of all Toronto 311 requests

Monthly trash & recycling requests

How many trash & recycling 311 requests Toronto residents file each month.

How this category is extracted

What counts as trash & recycling: Missed garbage pickups, recycling and composting issues, bulk-item collection, cart maintenance, and household hazardous waste.

In Toronto’s raw 311 feed, the following 9 service_type values roll into trash & recycling:

  • Curb Day Collection - Complaint - Solid Waste Management
  • Replace Missing Residential Organic Bin
  • Res / Garbage / Not Picked Up
  • Res / Organic Green Bin / Not Picked Up
  • Residential / XMAS Tree / Not Picked Up
  • Residential Bin Body or Handle Damaged
  • Residential Bin Lid Damaged
  • Residential Furniture / Not Picked Up
  • Residential: Garbage Bin: Missing

To reproduce these counts against the raw feed

SELECT count(*)
FROM <toronto_311_raw>
WHERE service_type IN (
  'Curb Day Collection - Complaint - Solid Waste Management',
  'Replace Missing Residential Organic Bin',
  'Res / Garbage / Not Picked Up',
  'Res / Organic Green Bin / Not Picked Up',
  'Residential / XMAS Tree / Not Picked Up',
  'Residential Bin Body or Handle Damaged',
  'Residential Bin Lid Damaged',
  'Residential Furniture / Not Picked Up',
  'Residential: Garbage Bin: Missing'
)

Analyst tip: Austin prefixes everything 'ARR -' (Austin Resource Recovery): 'ARR - Garbage', 'ARR - Recycling', 'ARR - Compost', 'ARR - Bulk', 'ARR - Household Hazardous Waste'. Calgary uses a mix of 'WRS -' (Waste and Recycling Services) and 'GFL -' (the contractor Green For Life). NYC doesn't break sanitation out into its own category in our mapping — expect NYC sanitation requests to appear under 'other' or 'street_cleaning'.

See how trash & recycling is defined for every tracked city →

Source & provenance

Counts on this page are derived from Toronto’s official open 311 data feed, covering January 2024 through March 31, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at open.toronto.ca.

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