Philadelphia building & housing maintenance 311 requests
How many 311 requests in the building & housing maintenance category residents of Philadelphia have filed since January 2021.
Current release
Data through April 12, 2026
Data from January 2021 through April 12, 2026
Total Requests
237.4K
in the building & housing maintenance category
Latest Month
940
April 2026
Share of total
8.5%
of all Philadelphia 311 requests
Median Resolution
85.6d
half of requests close faster
Monthly building & housing maintenance requests
How many building & housing maintenance 311 requests Philadelphia residents file each month.
How this category is extracted
What counts as building & housing maintenance: Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.
In Philadelphia’s raw 311 feed, the following 3 service_type values roll into building & housing maintenance:
- Construction Complaints
- License Complaint
- Maintenance Complaint
To reproduce these counts against the raw feed
SELECT count(*)
FROM <philadelphia_311_raw>
WHERE service_type IN (
'Construction Complaints',
'License Complaint',
'Maintenance Complaint'
)Analyst tip: This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.
See how building & housing maintenance is defined for every tracked city →
Source & provenance
Counts on this page are derived from Philadelphia’s official open 311 data feed, covering January 2021 through April 12, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at phl.carto.com.