Building & Housing Maintenance complaints

311 building & housing maintenance complaints across 27 tracked cities. Ranked by complaints per 100,000 residents.

Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.

Year to date — data through June 30, 2026. Counts will increase as the year progresses.

Building & Housing Maintenance complaints — 2026

Total complaint counts. Data covers January through June 30, 2026.

City rankings — 2026

City2026 complaintsPer 100k residentsMedian resolution
1New York City
462.8K5.6K2.7d
2Chicago
29.9K1.1K5.7d
3Edmonton
28.0K2.8K13.1d
4Austin
14.4K1.5K1.9d
5Baltimore
10.9K1.9K3.2d
6Los Angeles
9.3K2384.7d
7Philadelphia
9.0K56211.7d
8Ottawa
8.4K8275.0d
9San Francisco
6.6K7511.1d
10Minneapolis
5.0K1.2K2.0d
11Toronto
4.9K175—
12New Orleans
4.3K1.1K1.8d
13Louisville
4.1K6445.0d
14Boston
3.9K5844.3h
15Charlotte
3.9K449—
16Somerville
3.8K4.7K—
17Baton Rouge
3.6K1.6K—
18Buffalo
3.6K1.3K4.0d
19Cleveland
3.3K8944.0d
20Oakland
3.1K706—
21Vancouver
2.8K4271.2d
22San Diego
2.8K2014.5d
23St. Louis
2.7K8913.6d
24Nashville
1.9K2723.1d
25Montréal
1.4K774.2d
26Indianapolis
1.3K1487.0d
27Calgary
964744.0d

Complaints filed January through June 30, 2026. Population from most recent census.

How to find this data

This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.

See full mapping details for every city →

Report a building & housing maintenance issue

This page shows historical data. To file a building & housing maintenance complaint, contact your city's 311 service directly.

New York City building & housing maintenance →Somerville building & housing maintenance →Edmonton building & housing maintenance →Baltimore building & housing maintenance →Baton Rouge building & housing maintenance →Austin building & housing maintenance →Buffalo building & housing maintenance →Minneapolis building & housing maintenance →New Orleans building & housing maintenance →Chicago building & housing maintenance →Cleveland building & housing maintenance →St. Louis building & housing maintenance →Ottawa building & housing maintenance →San Francisco building & housing maintenance →Oakland building & housing maintenance →Louisville building & housing maintenance →Boston building & housing maintenance →Philadelphia building & housing maintenance →Charlotte building & housing maintenance →Vancouver building & housing maintenance →Nashville building & housing maintenance →Los Angeles building & housing maintenance →San Diego building & housing maintenance →Toronto building & housing maintenance →Indianapolis building & housing maintenance →Montréal building & housing maintenance →Calgary building & housing maintenance →