Philadelphia 311 service requests
PA· Population 1,603,797 (2020)
Current release
Data through April 12, 2026
Data from January 2021 through April 12, 2026
Source data: CARTO ↗
File a 311 request in Philadelphia → This page shows historical data only.
Monthly average
45.2K
requests per month (all time)
43.3K
requests per month (last 12 months)
Latest month
0
requests in June 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 1.5K per day
- June 2026
- 0 requests
- Peak filing time
- Tuesday, 4pm
- Weekend share
- 4.5% of filings
- After-hours share
- 52.5% of filings
- Most common type
- Information Request
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Service Inquiries | 36.5K | 65.6% |
| Trash & Recycling | 4.5K | 8.1% |
| Building & Housing Maintenance | 3.9K | 7.0% |
| Other | 3.3K | 6.0% |
| Potholes & Roads | 3.2K | 5.8% |
| Abandoned Vehicles | 1.7K | 3.1% |
| Illegal Dumping | 1.6K | 2.9% |
| Street Lights & Signals | 684 | 1.2% |
| Graffiti | 162 | 0.3% |
| Sidewalks | 1 | 0.0% |
Source & provenance
Counts on this page are derived from Philadelphia’s open 311 data feed. Coverage: January 2021 through April 12, 2026. 2.8M total records on file.
How to access the raw data: Published as a Carto SQL API table (public_cases_fc) at phl.carto.com. Query via /api/v2/sql. The same dataset is also mirrored on opendataphilly.org as a CKAN catalog entry.
Source dataset: phl.carto.com