Philadelphia potholes & roads 311 requests

Potholes & Roads 311 requests filed in Philadelphia since January 2021.

Current release

Data through April 12, 2026

Data from January 2021 through April 12, 2026

Source data: CARTO ↗

File a 311 request in Philadelphia → This page shows historical data only.

Total Requests

130.2K

in the potholes & roads category

Latest Month

639

April 2026

Share of total

4.6%

of all Philadelphia 311 requests

Median Resolution

14.8d

half of requests close faster

Monthly potholes & roads requests

How many potholes & roads 311 requests Philadelphia residents file each month.

How this category is defined

What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.

In Philadelphia’s raw 311 data, the following 3 service_type values are counted as potholes & roads:

  • Other (Streets)
  • Salting
  • Street Defect

To reproduce these counts against the raw feed

SELECT count(*)
FROM <philadelphia_311_raw>
WHERE service_type IN (
  'Other (Streets)',
  'Salting',
  'Street Defect'
)

Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.

See how potholes & roads is defined for every tracked city →

Source & provenance

Counts on this page are derived from Philadelphia’s official open 311 data feed, covering January 2021 through April 12, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at phl.carto.com.