Ottawa water, sewer & drainage 311 requests
How many 311 requests in the water, sewer & drainage category residents of Ottawa have filed since January 2025.
Current release
Data through April 12, 2026
Data from January 2025 through April 12, 2026
Total Requests
54.1K
in the water, sewer & drainage category
Latest Month
1.5K
April 2026
Share of total
11.8%
of all Ottawa 311 requests
Median Resolution
5.0d
half of requests close faster
Monthly water, sewer & drainage requests
How many water, sewer & drainage 311 requests Ottawa residents file each month.
How this category is extracted
What counts as water, sewer & drainage: Water main breaks and leaks, sewer backups, storm drain clogs, catch basin concerns, and flooding.
In Ottawa’s raw 311 feed, the following 1 service_type roll into water, sewer & drainage:
- Water and the Environment
To reproduce these counts against the raw feed
SELECT count(*)
FROM <ottawa_311_raw>
WHERE service_type IN (
'Water and the Environment'
)Analyst tip: Austin uses 'AW -' (Austin Water) and 'WPD -' (Watershed Protection Department) prefixes. Calgary uses 'WATS -' (Water and Sewer). NYC uses 'WATER LEAK' and 'Water System'. Baton Rouge has a broader 'ENVIRONMENTAL ISSUES' that may include non-water items — cross-check against the raw feed if precision matters.
See how water, sewer & drainage is defined for every tracked city →
Source & provenance
Counts on this page are derived from Ottawa’s official open 311 data feed, covering January 2025 through April 12, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at open.ottawa.ca.