San Jose potholes & roads 311 requests
How many 311 requests in the potholes & roads category residents of San Jose have filed since January 2021.
Current release
Data through April 11, 2026
Data from January 2021 through April 11, 2026
Total Requests
6.0K
in the potholes & roads category
Latest Month
71
April 2026
Share of total
0.6%
of all San Jose 311 requests
Median Resolution
23.1h
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests San Jose residents file each month.
How this category is extracted
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In San Jose’s raw 311 feed, the following 1 service_type roll into potholes & roads:
- Pothole
To reproduce these counts against the raw feed
SELECT count(*)
FROM <san_jose_311_raw>
WHERE service_type IN (
'Pothole'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from San Jose’s official open 311 data feed, covering January 2021 through April 11, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.sanjoseca.gov.