San Jose 311 service requests
CA· Population 1,013,240 (2020)
Current release
Data through April 11, 2026
Data from January 2021 through April 11, 2026
Source data: Socrata ↗
File a 311 request in San Jose → This page shows historical data only.
Monthly average
18.7K
requests per month (all time)
24.0K
requests per month (last 12 months)
Latest month
10.3K
requests in April 2026
Median resolution
5.0d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 693 per day
- April 2026
- 10.3K requests
- Peak filing time
- Monday, 11am
- Weekend share
- 15.4% of filings
- After-hours share
- 32.4% of filings
- Most common type
- Junk pickup
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Trash & Recycling | 15.8K | 40.0% |
| Other | 8.6K | 22.0% |
| Abandoned Vehicles | 4.6K | 11.7% |
| Graffiti | 4.1K | 10.3% |
| Illegal Dumping | 3.5K | 8.9% |
| Street Lights & Signals | 821 | 2.1% |
| Service Inquiries | 786 | 2.0% |
| Homeless Encampments | 766 | 1.9% |
| Potholes & Roads | 251 | 0.6% |
| Water, Sewer & Drainage | 168 | 0.4% |
Source & provenance
Counts on this page are derived from San Jose’s open 311 data feed. Coverage: January 2021 through April 11, 2026. 971.3K total records on file.
How to access the raw data: Published as one CKAN CSV resource per calendar year under the "311-service-request-data" package on data.sanjoseca.gov. Resources are titled "YYYY Service Requests" and cover 2017 onward. The date column is "Date Created" (with a space).
Source dataset: data.sanjoseca.gov