San Francisco water, sewer & drainage 311 requests

Water, Sewer & Drainage 311 requests filed in San Francisco since April 2021.

Current release

Data through April 30, 2026

Data from April 2021 through April 30, 2026

Source data: Open data ↗

File a 311 request in San Francisco → This page shows historical data only.

Total Requests

21.3K

in the water, sewer & drainage category

Latest Month

1.1K

April 2026

Share of total

0.6%

of all San Francisco 311 requests

Median Resolution

2.7h

half of requests close faster

Monthly water, sewer & drainage requests

How many water, sewer & drainage 311 requests San Francisco residents file each month.

How this category is defined

What counts as water, sewer & drainage: Water main breaks and leaks, sewer backups, storm drain clogs, catch basin concerns, and flooding.

In San Francisco’s raw 311 data, the following 1 service_type are counted as water, sewer & drainage:

  • Sewer

To reproduce these counts against the raw feed

SELECT count(*)
FROM <san_francisco_311_raw>
WHERE service_type IN (
  'Sewer'
)

Analyst tip: Austin uses 'AW -' (Austin Water) and 'WPD -' (Watershed Protection Department) prefixes. Calgary uses 'WATS -' (Water and Sewer). NYC uses 'WATER LEAK' and 'Water System'. Baton Rouge has a broader 'ENVIRONMENTAL ISSUES' that may include non-water items — cross-check against the raw feed if precision matters.

See how water, sewer & drainage is defined for every tracked city →

Source & provenance

Counts on this page are derived from San Francisco’s official open 311 data feed, covering April 2021 through April 30, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.sfgov.org.