Ottawa potholes & roads 311 requests

Potholes & Roads 311 requests filed in Ottawa since January 2025.

Current release

Data through April 12, 2026

Data from January 2025 through April 12, 2026

Source data: Open data ↗

File a 311 request in Ottawa → This page shows historical data only.

Total Requests

70.0K

in the potholes & roads category

Latest Month

1.7K

April 2026

Share of total

15.2%

of all Ottawa 311 requests

Median Resolution

5.0d

half of requests close faster

Monthly potholes & roads requests

How many potholes & roads 311 requests Ottawa residents file each month.

How this category is defined

What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.

In Ottawa’s raw 311 data, the following 1 service_type are counted as potholes & roads:

  • Roads and Transportation

To reproduce these counts against the raw feed

SELECT count(*)
FROM <ottawa_311_raw>
WHERE service_type IN (
  'Roads and Transportation'
)

Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.

See how potholes & roads is defined for every tracked city →

Source & provenance

Counts on this page are derived from Ottawa’s official open 311 data feed, covering January 2025 through April 12, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at open.ottawa.ca.