Charlotte trash & recycling 311 requests

Trash & Recycling 311 requests filed in Charlotte since January 2021.

Current release

Data through April 12, 2026

Data from January 2021 through April 12, 2026

Source data: Open data ↗

File a 311 request in Charlotte → This page shows historical data only.

Total Requests

1.3M

in the trash & recycling category

Latest Month

8.6K

April 2026

Share of total

74.3%

of all Charlotte 311 requests

Monthly trash & recycling requests

How many trash & recycling 311 requests Charlotte residents file each month.

How this category is defined

What counts as trash & recycling: Missed garbage pickups, recycling and composting issues, bulk-item collection, cart maintenance, and household hazardous waste.

In Charlotte’s raw 311 data, the following 12 service_type values are counted as trash & recycling:

  • CART DELIVERY RECYCLING
  • CART ISSUE/MISSING CART
  • CART PURCHASE 2ND-GARBAGE
  • CART REPAIR-GARBAGE
  • CART REPAIR-RECYCLE
  • MISSED BULKY ITEM
  • MISSED GARBAGE
  • MISSED RECYCLING
  • MISSED YARD WASTE
  • NON_RECYCLABLE ITEMS
  • RECYCLABLE ITEMS
  • TIRES

To reproduce these counts against the raw feed

SELECT count(*)
FROM <charlotte_311_raw>
WHERE service_type IN (
  'CART DELIVERY RECYCLING',
  'CART ISSUE/MISSING CART',
  'CART PURCHASE 2ND-GARBAGE',
  'CART REPAIR-GARBAGE',
  'CART REPAIR-RECYCLE',
  'MISSED BULKY ITEM',
  'MISSED GARBAGE',
  'MISSED RECYCLING',
  'MISSED YARD WASTE',
  'NON_RECYCLABLE ITEMS',
  'RECYCLABLE ITEMS',
  'TIRES'
)

Analyst tip: Austin prefixes everything 'ARR -' (Austin Resource Recovery): 'ARR - Garbage', 'ARR - Recycling', 'ARR - Compost', 'ARR - Bulk', 'ARR - Household Hazardous Waste'. Calgary uses a mix of 'WRS -' (Waste and Recycling Services) and 'GFL -' (the contractor Green For Life). NYC doesn't break sanitation out into its own category in our mapping — expect NYC sanitation requests to appear under 'other' or 'street_cleaning'.

See how trash & recycling is defined for every tracked city →

Source & provenance

Counts on this page are derived from Charlotte’s official open 311 data feed, covering January 2021 through April 12, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at gis.charlottenc.gov.