Charlotte trash & recycling 311 requests
How many 311 requests in the trash & recycling category residents of Charlotte have filed since January 2021.
Current release
Data through April 12, 2026
Data from January 2021 through April 12, 2026
Total Requests
1.3M
in the trash & recycling category
Latest Month
8.6K
April 2026
Share of total
74.3%
of all Charlotte 311 requests
Monthly trash & recycling requests
How many trash & recycling 311 requests Charlotte residents file each month.
How this category is extracted
What counts as trash & recycling: Missed garbage pickups, recycling and composting issues, bulk-item collection, cart maintenance, and household hazardous waste.
In Charlotte’s raw 311 feed, the following 12 service_type values roll into trash & recycling:
- CART DELIVERY RECYCLING
- CART ISSUE/MISSING CART
- CART PURCHASE 2ND-GARBAGE
- CART REPAIR-GARBAGE
- CART REPAIR-RECYCLE
- MISSED BULKY ITEM
- MISSED GARBAGE
- MISSED RECYCLING
- MISSED YARD WASTE
- NON_RECYCLABLE ITEMS
- RECYCLABLE ITEMS
- TIRES
To reproduce these counts against the raw feed
SELECT count(*)
FROM <charlotte_311_raw>
WHERE service_type IN (
'CART DELIVERY RECYCLING',
'CART ISSUE/MISSING CART',
'CART PURCHASE 2ND-GARBAGE',
'CART REPAIR-GARBAGE',
'CART REPAIR-RECYCLE',
'MISSED BULKY ITEM',
'MISSED GARBAGE',
'MISSED RECYCLING',
'MISSED YARD WASTE',
'NON_RECYCLABLE ITEMS',
'RECYCLABLE ITEMS',
'TIRES'
)Analyst tip: Austin prefixes everything 'ARR -' (Austin Resource Recovery): 'ARR - Garbage', 'ARR - Recycling', 'ARR - Compost', 'ARR - Bulk', 'ARR - Household Hazardous Waste'. Calgary uses a mix of 'WRS -' (Waste and Recycling Services) and 'GFL -' (the contractor Green For Life). NYC doesn't break sanitation out into its own category in our mapping — expect NYC sanitation requests to appear under 'other' or 'street_cleaning'.
See how trash & recycling is defined for every tracked city →
Source & provenance
Counts on this page are derived from Charlotte’s official open 311 data feed, covering January 2021 through April 12, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at gis.charlottenc.gov.