Boston sidewalks 311 requests
How many 311 requests in the sidewalks category residents of Boston have filed since January 2021.
Current release
Data through April 11, 2026
Data from January 2021 through April 11, 2026
Total Requests
61.7K
in the sidewalks category
Latest Month
251
April 2026
Share of total
4.2%
of all Boston 311 requests
Median Resolution
14.8h
half of requests close faster
Monthly sidewalks requests
How many sidewalks 311 requests Boston residents file each month.
How this category is extracted
What counts as sidewalks: Sidewalk repair and obstruction complaints, curb damage, and sidewalk snow-and-ice clearance concerns.
In Boston’s raw 311 feed, the following 2 service_type values roll into sidewalks:
- Sidewalk Repair (Make Safe)
- Unshoveled Sidewalk
To reproduce these counts against the raw feed
SELECT count(*)
FROM <boston_311_raw>
WHERE service_type IN (
'Sidewalk Repair (Make Safe)',
'Unshoveled Sidewalk'
)Analyst tip: Austin uses 'TPW - Sidewalk Repair' and 'TPW - Obstruction in Right of Way'. Calgary's sidewalk-snow-and-ice calls come in under 'Bylaw - Snow and Ice on Sidewalk' (separate from the equivalent roadway category). LA splits this across 'Curb Issues', 'Obstructions', and 'Report a Sidewalk Problem'.
Source & provenance
Counts on this page are derived from Boston’s official open 311 data feed, covering January 2021 through April 11, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.boston.gov.