Boston animals & pests 311 requests

Animals & Pests 311 requests filed in Boston since January 2021.

Current release

Data through April 11, 2026

Data from January 2021 through April 11, 2026

Source data: Socrata ↗

File a 311 request in Boston → This page shows historical data only.

Total Requests

83.8K

in the animals & pests category

Latest Month

354

April 2026

Share of total

5.7%

of all Boston 311 requests

Median Resolution

5.7h

half of requests close faster

Monthly animals & pests requests

How many animals & pests 311 requests Boston residents file each month.

How this category is defined

What counts as animals & pests: Complaints about loose, injured, or dead animals on public property; dog bites; wildlife concerns (coyotes, raccoons); and rodent or pest sightings.

In Boston’s raw 311 data, the following 4 service_type values are counted as animals & pests:

  • Animal Generic Request
  • Pest Infestation - Residential
  • Pick up Dead Animal
  • Rodent Activity

To reproduce these counts against the raw feed

SELECT count(*)
FROM <boston_311_raw>
WHERE service_type IN (
  'Animal Generic Request',
  'Pest Infestation - Residential',
  'Pick up Dead Animal',
  'Rodent Activity'
)

Analyst tip: Austin prefixes everything 'Animal Protection - ...'. Calgary uses 'AS -' for animal services and also files rodent calls under 'Parks - Wildlife Management'. NYC does not currently have a dedicated animal service_type in our mapping — rodent and wildlife complaints land under building or street categories in that city.

See how animals & pests is defined for every tracked city →

Source & provenance

Counts on this page are derived from Boston’s official open 311 data feed, covering January 2021 through April 11, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.boston.gov.