Boston animals & pests 311 requests

How many 311 requests in the animals & pests category residents of Boston have filed since January 2021.

Current release

Data through April 11, 2026

Data from January 2021 through April 11, 2026

Socrata

Total Requests

83.8K

in the animals & pests category

Latest Month

354

April 2026

Share of total

5.7%

of all Boston 311 requests

Median Resolution

5.7h

half of requests close faster

Monthly animals & pests requests

How many animals & pests 311 requests Boston residents file each month.

How this category is extracted

What counts as animals & pests: Complaints about loose, injured, or dead animals on public property; dog bites; wildlife concerns (coyotes, raccoons); and rodent or pest sightings.

In Boston’s raw 311 feed, the following 4 service_type values roll into animals & pests:

  • Animal Generic Request
  • Pest Infestation - Residential
  • Pick up Dead Animal
  • Rodent Activity

To reproduce these counts against the raw feed

SELECT count(*)
FROM <boston_311_raw>
WHERE service_type IN (
  'Animal Generic Request',
  'Pest Infestation - Residential',
  'Pick up Dead Animal',
  'Rodent Activity'
)

Analyst tip: Austin prefixes everything 'Animal Protection - ...'. Calgary uses 'AS -' for animal services and also files rodent calls under 'Parks - Wildlife Management'. NYC does not currently have a dedicated animal service_type in our mapping — rodent and wildlife complaints land under building or street categories in that city.

See how animals & pests is defined for every tracked city →

Source & provenance

Counts on this page are derived from Boston’s official open 311 data feed, covering January 2021 through April 11, 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.boston.gov.

← Back to all Boston 311 statistics