Washington potholes & roads 311 requests
Potholes & Roads 311 requests filed in Washington since January 2021.
Current release
Data through April 13, 2026
Data from January 2021 through April 13, 2026
Source data: Open data ↗
File a 311 request in Washington → This page shows historical data only.
Total Requests
36.3K
in the potholes & roads category
Latest Month
258
April 2026
Share of total
1.7%
of all Washington 311 requests
Median Resolution
2.8d
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests Washington residents file each month.
How this category is defined
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In Washington’s raw 311 data, the following 3 service_type values are counted as potholes & roads:
- Pothole
- Residential Snow Hero (ServeDC)
- Snow and Ice Removal on Public Space
To reproduce these counts against the raw feed
SELECT count(*)
FROM <washington_311_raw>
WHERE service_type IN (
'Pothole',
'Residential Snow Hero (ServeDC)',
'Snow and Ice Removal on Public Space'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from Washington’s official open 311 data feed, covering January 2021 through April 13, 2026. Category assignment uses an AI-generated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at maps2.dcgis.dc.gov.