Vancouver 311 service requests
BC, CA· Population 662,248 (2021)
Current release
Data through April 12, 2026
Data from January 2021 through April 12, 2026
Source data: Open data ↗
File a 311 request in Vancouver → This page shows historical data only.
Monthly average
21.9K
requests per month (all time)
21.0K
requests per month (last 12 months)
Latest month
7.0K
requests in April 2026
Median resolution
4.1d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 726 per day
- April 2026
- 7.0K requests
- Peak filing time
- Tuesday, 6pm
- Weekend share
- 17.3% of filings
- After-hours share
- 84.7% of filings
- Most common type
- ENG - Sanitation Services
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Service Inquiries | 6.4K | 23.9% |
| Trash & Recycling | 4.5K | 16.9% |
| Other | 3.7K | 13.7% |
| Parking | 3.2K | 11.9% |
| Illegal Dumping | 1.7K | 6.3% |
| Trees & Parks | 1.4K | 5.2% |
| Building & Housing Maintenance | 1.2K | 4.6% |
| Potholes & Roads | 1.2K | 4.3% |
| Animals & Pests | 805 | 3.0% |
| Street Lights & Signals | 760 | 2.8% |
| Water, Sewer & Drainage | 706 | 2.6% |
| Graffiti | 471 | 1.8% |
| Street Cleaning | 397 | 1.5% |
| Sidewalks | 233 | 0.9% |
| Homeless Encampments | 151 | 0.6% |
Source & provenance
Counts on this page are derived from Vancouver’s open 311 data feed. Coverage: January 2021 through April 12, 2026. 1.4M total records on file.
How to access the raw data: Published as two OpenDataSoft datasets on opendata.vancouver.ca. "3-1-1 Service Requests" holds records from 2022 onward; "3-1-1 Service Requests 2009-2021" is a frozen historical archive. Both are reachable from the catalog search.
Source dataset: opendata.vancouver.ca