St. Louis 311 service requests
MO· Population 301,578 (2020)
Current release
Data through April 12, 2026
Data from January 2024 through April 12, 2026
Source data: Open data ↗
File a 311 request in St. Louis → This page shows historical data only.
Monthly average
9.2K
requests per month (all time)
9.3K
requests per month (last 12 months)
Latest month
3.3K
requests in April 2026
Median resolution
4.1d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 310 per day
- April 2026
- 3.3K requests
- Peak filing time
- Tuesday, 10am
- Weekend share
- 10.9% of filings
- After-hours share
- 29.4% of filings
- Most common type
- Refuse not collected
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Other | 4.8K | 37.9% |
| Trash & Recycling | 1.7K | 13.2% |
| Potholes & Roads | 1.5K | 11.4% |
| Building & Housing Maintenance | 1.3K | 10.2% |
| Street Lights & Signals | 1.1K | 8.5% |
| Abandoned Vehicles | 1.0K | 8.0% |
| Trees & Parks | 343 | 2.7% |
| Animals & Pests | 337 | 2.6% |
| Street Cleaning | 329 | 2.6% |
| Water, Sewer & Drainage | 233 | 1.8% |
| Parking | 138 | 1.1% |
Source & provenance
Counts on this page are derived from St. Louis’s open 311 data feed. Coverage: January 2024 through April 12, 2026. 257.8K total records on file.
How to access the raw data: Published as a single ZIP archive at stlouis-mo.gov/data, updated daily. The archive contains one CSV per calendar year (2008 through present), named by year (e.g. 2024.csv). The dataset is from the Citizens’ Service Bureau (CSB). Note: coordinate fields (SRX, SRY) are in Web Mercator projection, not latitude/longitude.
Source dataset: www.stlouis-mo.gov