St. Louis 311 service requests
MO· Population 301,578 (2020)
Current release
Data through April 12, 2026
Data from January 2024 through April 12, 2026 · 257.8K records
Monthly average
9.2K
requests per month
Total requests
257.8K
January 2024–April 12, 2026
Latest month
9.5K
requests in March 2026
Median resolution
4.1d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 310 per day
- March 2026
- 9.5K requests
- Peak filing time
- Tuesday, 10am
- Weekend share
- 10.9% of filings
- After-hours share
- 29.4% of filings
- Most common type
- Refuse not collected
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 257.8K | 100.0% |
Source & provenance
Counts on this page are derived from St. Louis’s open 311 data feed. Coverage: January 2024 through April 12, 2026.
How to access the raw data: Published as a single ZIP archive at stlouis-mo.gov/data, updated daily. The archive contains one CSV per calendar year (2008 through present), named by year (e.g. 2024.csv). The dataset is from the Citizens’ Service Bureau (CSB). Note: coordinate fields (SRX, SRY) are in Web Mercator projection, not latitude/longitude.
Source dataset: www.stlouis-mo.gov