Somerville 311 service requests
MA· Population 81,045 (2020)
Current release
Data through June 26, 2026
Data from January 2021 through June 26, 2026
Source data: Socrata ↗
File a 311 request in Somerville → This page shows historical data only.
Monthly average
9.0K
requests per month (all time)
10.4K
requests per month (last 12 months)
Latest month
9.4K
requests in June 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 312 per day
- June 2026
- 9.4K requests
- Peak filing time
- Monday, 10am
- Weekend share
- 5.4% of filings
- After-hours share
- 17.6% of filings
- Most common type
- Information - Various Other
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Service Inquiries | 11.6K | 57.2% |
| Potholes & Roads | — | 1.9% |
| Parking | 2.8K | 13.7% |
| Trash & Recycling | 1.5K | 7.5% |
| Building & Housing Maintenance | 1.4K | 7.1% |
| Other | 822 | 4.1% |
| Sidewalks | 746 | 3.7% |
| Trees & Parks | 664 | 3.3% |
| Animals & Pests | 548 | 2.7% |
| Street Lights & Signals | 157 | 0.8% |
| Graffiti | 23 | 0.1% |
Source & provenance
Counts on this page are derived from Somerville’s open 311 data feed. Coverage: January 2021 through June 26, 2026. 587.7K total records on file.
How to access the raw data: Published as a single Socrata dataset, "311 Service Information and Feedback Requests" (dataset id: 4pyi-uqq6). Covers July 2015 onward.
Source dataset: data.somervillema.gov