New York City other 311 requests

How many 311 requests in the other category residents of New York City have filed since January 2021.

Current release

Data through March 2026

Data from January 2021 through March 2026

Open data

Total Requests

5.4M

in the other category

Latest Month

87.8K

March 2026

Share of total

31.6%

of all New York City 311 requests

Median Resolution

3.7d

half of requests close faster

Monthly other requests

How many other 311 requests New York City residents file each month.

How this category is extracted

What counts as other: A catch-all for 311 requests that don't cleanly fit any of the above categories or use city-specific service types we haven't yet mapped. If a city's 'other' count is unusually high, it usually means that city has a fine-grained service-type taxonomy we haven't fully normalized yet.

No explicit service_type mappings exist for New York Cityin this category. Requests landed here either through a default mapping or because the raw service_type didn’t match any other category.

Analyst tip: No positive pattern — this is what rows fall into when we have no mapping for the city's service_type. Look at a city's own raw feed to see the full service_type distribution and identify which unmapped types dominate the 'other' bucket.

See how other is defined for every tracked city →

Source & provenance

Counts on this page are derived from New York City’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.cityofnewyork.us.

← Back to all New York City 311 statistics