New Orleans building & housing maintenance 311 requests
How many 311 requests in the building & housing maintenance category residents of New Orleans have filed since January 2021.
Current release
Data through March 2026
Data from January 2021 through March 2026
Total Requests
45.4K
in the building & housing maintenance category
Latest Month
701
March 2026
Share of total
9.1%
of all New Orleans 311 requests
Median Resolution
804.9d
half of requests close faster
Monthly building & housing maintenance requests
How many building & housing maintenance 311 requests New Orleans residents file each month.
How this category is extracted
What counts as building & housing maintenance: Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.
In New Orleans’s raw 311 feed, the following 3 service_type values roll into building & housing maintenance:
- Health Related Request
- Property Maintenance
- Safety & Permits
To reproduce these counts against the raw feed
SELECT count(*)
FROM <new_orleans_311_raw>
WHERE service_type IN (
'Health Related Request',
'Property Maintenance',
'Safety & Permits'
)Analyst tip: This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.
See how building & housing maintenance is defined for every tracked city →
Source & provenance
Counts on this page are derived from New Orleans’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.nola.gov.