New Orleans 311 service requests
LA· Population 383,997 (2020)
Current release
Data through April 30, 2026
Data from January 2021 through April 30, 2026
Source data: Socrata ↗
File a 311 request in New Orleans → This page shows historical data only.
Monthly average
8.1K
requests per month (all time)
7.4K
requests per month (last 12 months)
Latest month
7.6K
requests in April 2026
Median resolution
30.7d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 268 per day
- April 2026
- 7.6K requests
- Peak filing time
- Monday, 10am
- Weekend share
- 11.0% of filings
- After-hours share
- 28.0% of filings
- Most common type
- Trash/Recycling
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Trash & Recycling | 9.9K | 61.0% |
| Street Lights & Signals | 1.6K | 9.8% |
| Building & Housing Maintenance | 1.6K | 9.6% |
| Abandoned Vehicles | 1.1K | 6.9% |
| Potholes & Roads | 901 | 5.5% |
| Other | 494 | 3.0% |
| Water, Sewer & Drainage | 340 | 2.1% |
| Trees & Parks | 179 | 1.1% |
| Animals & Pests | 124 | 0.8% |
| Graffiti | 37 | 0.2% |
Source & provenance
Counts on this page are derived from New Orleans’s open 311 data feed. Coverage: January 2021 through April 30, 2026. 504.8K total records on file.
How to access the raw data: Published as a single Socrata dataset on data.nola.gov (dataset id: 2jgv-pqrq). New Orleans’s call center migrated to the Orleans Parish Communications District in late 2018; a separate legacy dataset (3iz8-nghx) holds 2012-2018 records.
Source dataset: data.nola.gov