Louisville 311 service requests
KY· Population 633,045 (2020)
Current release
Data through April 12, 2026
Data from January 2021 through April 12, 2026
Source data: ArcGIS ↗
File a 311 request in Louisville → This page shows historical data only.
Monthly average
15.2K
requests per month (all time)
14.4K
requests per month (last 12 months)
Latest month
6.2K
requests in April 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 505 per day
- April 2026
- 6.2K requests
- Peak filing time
- Tuesday, 4am
- Weekend share
- 7.4% of filings
- After-hours share
- 100.0% of filings
- Most common type
- NSR Metro Agencies
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Trash & Recycling | 7.1K | 28.7% |
| Other | 6.7K | 27.3% |
| Potholes & Roads | 4.1K | 16.8% |
| Water, Sewer & Drainage | — | 0.3% |
| Building & Housing Maintenance | 2.1K | 8.5% |
| Parking | 1.2K | 4.7% |
| Street Lights & Signals | 920 | 3.7% |
| Animals & Pests | 823 | 3.3% |
| Illegal Dumping | 459 | 1.9% |
| Trees & Parks | 381 | 1.5% |
| Sidewalks | 371 | 1.5% |
| Street Cleaning | 357 | 1.4% |
| Graffiti | 133 | 0.5% |
| Noise | 35 | 0.1% |
Source & provenance
Counts on this page are derived from Louisville’s open 311 data feed. Coverage: January 2021 through April 12, 2026. 972.3K total records on file.
How to access the raw data: Published as one ArcGIS FeatureServer service per calendar year through LOJIC (Louisville/Jefferson County Information Consortium). Service naming is inconsistent across eras: 2011-2018 use "Louisville_311_Service_Requests_YYYY", 2022+ use "metro_311_YYYY", and 2020-2021 use outlier schemas. Browse the ArcGIS REST services index to see every year.
Source dataset: services1.arcgis.com