Cleveland 311 service requests
OH· Population 372,624 (2020)
Current release
Data through April 11, 2026
Data from March 2024 through April 11, 2026
Source data: ArcGIS ↗
File a 311 request in Cleveland → This page shows historical data only.
Monthly average
5.0K
requests per month (all time)
5.8K
requests per month (last 12 months)
Latest month
3.2K
requests in April 2026
Median resolution
3.5d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 171 per day
- April 2026
- 3.2K requests
- Peak filing time
- Monday, 3pm
- Weekend share
- 5.8% of filings
- After-hours share
- 49.9% of filings
- Most common type
- Trash & Recycling
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Trash & Recycling | 5.8K | 51.7% |
| Building & Housing Maintenance | 1.7K | 15.5% |
| Potholes & Roads | 1.2K | 10.8% |
| Trees & Parks | 786 | 7.0% |
| Illegal Dumping | 784 | 7.0% |
| Street Lights & Signals | 325 | 2.9% |
| Street Cleaning | 231 | 2.1% |
| Animals & Pests | 221 | 2.0% |
| Other | 126 | 1.1% |
Source & provenance
Counts on this page are derived from Cleveland’s open 311 data feed. Coverage: March 2024 through April 11, 2026. 130.2K total records on file.
How to access the raw data: Published as a single ArcGIS FeatureServer, "Data_311", on services3.arcgis.com/dty2kHktVXHrqO8i. Data starts February 2024.
Source dataset: services3.arcgis.com