Buffalo 311 service requests
NY· Population 278,349 (2020)
Current release
Data through June 30, 2026
Data from June 2024 through June 30, 2026
Source data: Socrata ↗
File a 311 request in Buffalo → This page shows historical data only.
Monthly average
6.8K
requests per month (all time)
7.1K
requests per month (last 12 months)
Latest month
8.4K
requests in June 2026
Median resolution
3.7d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 224 per day
- June 2026
- 8.4K requests
- Peak filing time
- Monday, 2pm
- Weekend share
- 4.3% of filings
- After-hours share
- 45.9% of filings
- Most common type
- Replacement Garbage Totes Request
Requests by category
Select a category for its monthly trend.
| Category | Past 12 months | Share |
|---|---|---|
| Other | 4.3K | 27.0% |
| Trash & Recycling | 4.1K | 25.9% |
| Street Cleaning | 2.2K | 13.9% |
| Building & Housing Maintenance | 1.4K | 8.8% |
| Potholes & Roads | 877 | 5.5% |
| Parking | 759 | 4.8% |
| Trees & Parks | 689 | 4.3% |
| Animals & Pests | 594 | 3.7% |
| Street Lights & Signals | 304 | 1.9% |
| Water, Sewer & Drainage | 257 | 1.6% |
| Noise | 240 | 1.5% |
| Illegal Dumping | 152 | 1.0% |
Source & provenance
Counts on this page are derived from Buffalo’s open 311 data feed. Coverage: June 2024 through June 30, 2026. 170.2K total records on file.
How to access the raw data: Published as a single Socrata dataset, "311 Service Requests" (dataset id: 3tj7-3tdz), on data.buffalony.gov. Covers May 2024 onward. A separate frozen dataset (whkc-e5vr) covers July 2008 through May 2024 but uses a different column schema.
Source dataset: data.buffalony.gov