Austin trash & recycling 311 requests

How many 311 requests in the trash & recycling category residents of Austin have filed since January 2021.

Current release

Data through March 2026

Data from January 2021 through March 2026

Socrata

Total Requests

257.9K

in the trash & recycling category

Latest Month

7.5K

March 2026

Share of total

18.8%

of all Austin 311 requests

Median Resolution

1.9d

half of requests close faster

Monthly trash & recycling requests

How many trash & recycling 311 requests Austin residents file each month.

How this category is extracted

What counts as trash & recycling: Missed garbage pickups, recycling and composting issues, bulk-item collection, cart maintenance, and household hazardous waste.

In Austin’s raw 311 feed, the following 10 service_type values roll into trash & recycling:

  • ARR - Brush
  • ARR - Bulk
  • ARR - Collection Truck Spillage
  • ARR - Compost
  • ARR - Dead Animal Collection
  • ARR - Garbage
  • ARR - General
  • ARR - Household Hazardous Waste
  • ARR - Recycling
  • ARR - Special Services

To reproduce these counts against the raw feed

SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
  'ARR - Brush',
  'ARR - Bulk',
  'ARR - Collection Truck Spillage',
  'ARR - Compost',
  'ARR - Dead Animal Collection',
  'ARR - Garbage',
  'ARR - General',
  'ARR - Household Hazardous Waste',
  'ARR - Recycling',
  'ARR - Special Services'
)

Analyst tip: Austin prefixes everything 'ARR -' (Austin Resource Recovery): 'ARR - Garbage', 'ARR - Recycling', 'ARR - Compost', 'ARR - Bulk', 'ARR - Household Hazardous Waste'. Calgary uses a mix of 'WRS -' (Waste and Recycling Services) and 'GFL -' (the contractor Green For Life). NYC doesn't break sanitation out into its own category in our mapping — expect NYC sanitation requests to appear under 'other' or 'street_cleaning'.

See how trash & recycling is defined for every tracked city →

Source & provenance

Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.

← Back to all Austin 311 statistics