Austin potholes & roads 311 requests
How many 311 requests in the potholes & roads category residents of Austin have filed since January 2021.
Current release
Data through March 2026
Data from January 2021 through March 2026
Total Requests
6.9K
in the potholes & roads category
Latest Month
384
March 2026
Share of total
0.5%
of all Austin 311 requests
Median Resolution
16.1h
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests Austin residents file each month.
How this category is extracted
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In Austin’s raw 311 feed, the following 3 service_type values roll into potholes & roads:
- TPW - Pavement Failure
- TPW - Pothole Repair
- TPW - Street Resurfacing
To reproduce these counts against the raw feed
SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
'TPW - Pavement Failure',
'TPW - Pothole Repair',
'TPW - Street Resurfacing'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.