Austin building & housing maintenance 311 requests
How many 311 requests in the building & housing maintenance category residents of Austin have filed since January 2021.
Current release
Data through March 2026
Data from January 2021 through March 2026
Total Requests
71.6K
in the building & housing maintenance category
Latest Month
2.2K
March 2026
Share of total
5.2%
of all Austin 311 requests
Median Resolution
2.7d
half of requests close faster
Monthly building & housing maintenance requests
How many building & housing maintenance 311 requests Austin residents file each month.
How this category is extracted
What counts as building & housing maintenance: Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.
In Austin’s raw 311 feed, the following 3 service_type values roll into building & housing maintenance:
- DSD - Follow-Up
- DSD - Request Code Officer
- DSD - Short Term Rental Complaint
To reproduce these counts against the raw feed
SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
'DSD - Follow-Up',
'DSD - Request Code Officer',
'DSD - Short Term Rental Complaint'
)Analyst tip: This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.
See how building & housing maintenance is defined for every tracked city →
Source & provenance
Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.