Austin animals & pests 311 requests

How many 311 requests in the animals & pests category residents of Austin have filed since January 2021.

Current release

Data through March 2026

Data from January 2021 through March 2026

Socrata

Total Requests

79.6K

in the animals & pests category

Latest Month

2.3K

March 2026

Share of total

5.8%

of all Austin 311 requests

Median Resolution

1.2d

half of requests close faster

Monthly animals & pests requests

How many animals & pests 311 requests Austin residents file each month.

How this category is extracted

What counts as animals & pests: Complaints about loose, injured, or dead animals on public property; dog bites; wildlife concerns (coyotes, raccoons); and rodent or pest sightings.

In Austin’s raw 311 feed, the following 8 service_type values roll into animals & pests:

  • Animal Protection - Animal Bite
  • Animal Protection - Animal Proper Care
  • Animal Protection - Assistance Request
  • Animal Protection - Coyote Complaints
  • Animal Protection - Injured/Sick Animal
  • Animal Protection - Loose Dog
  • Animal Protection - Vicious Dog Complaint
  • Animal Protection - Wildlife Exposure

To reproduce these counts against the raw feed

SELECT count(*)
FROM <austin_311_raw>
WHERE service_type IN (
  'Animal Protection - Animal Bite',
  'Animal Protection - Animal Proper Care',
  'Animal Protection - Assistance Request',
  'Animal Protection - Coyote Complaints',
  'Animal Protection - Injured/Sick Animal',
  'Animal Protection - Loose Dog',
  'Animal Protection - Vicious Dog Complaint',
  'Animal Protection - Wildlife Exposure'
)

Analyst tip: Austin prefixes everything 'Animal Protection - ...'. Calgary uses 'AS -' for animal services and also files rodent calls under 'Parks - Wildlife Management'. NYC does not currently have a dedicated animal service_type in our mapping — rodent and wildlife complaints land under building or street categories in that city.

See how animals & pests is defined for every tracked city →

Source & provenance

Counts on this page are derived from Austin’s official open 311 data feed, covering January 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.austintexas.gov.

← Back to all Austin 311 statistics