Vancouver 311 service requests
BC, CA· Population 662,248 (2021)
Current release
Data through March 2026
Data from January 2021 through March 2026 · 1.4M records
Monthly average
22.1K
requests per month
Total requests
1.4M
January 2021–March 2026
Latest month
19.7K
requests in March 2026
Median resolution
4.1d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 727 per day
- March 2026
- 19.7K requests
- Peak filing time
- Tuesday, 6pm
- Weekend share
- 17.3% of filings
- After-hours share
- 84.8% of filings
- Most common type
- ENG - Sanitation Services
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 1.4M | 100.0% |
Source & provenance
Counts on this page are derived from Vancouver’s open 311 data feed. Coverage: January 2021 through March 2026.
How to access the raw data: Published as two OpenDataSoft datasets on opendata.vancouver.ca. "3-1-1 Service Requests" holds records from 2022 onward; "3-1-1 Service Requests 2009-2021" is a frozen historical archive. Both are reachable from the catalog search.
Source dataset: opendata.vancouver.ca