Somerville 311 service requests
MA· Population 81,045 (2020)
Current release
Data through April 2026
Data from January 2021 through April 2026 · 558.7K records
Monthly average
8.9K
requests per month
Total requests
558.7K
January 2021–April 2026
Latest month
10.9K
requests in March 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 310 per day
- March 2026
- 10.9K requests
- Peak filing time
- Monday, 10am
- Weekend share
- 5.4% of filings
- After-hours share
- 17.5% of filings
- Most common type
- Information - Various Other
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 342.7K | 61.3% |
| Parking | 75.3K | 13.5% |
| Trash & Recycling | 49.1K | 8.8% |
| Building & Housing Maintenance | 36.8K | 6.6% |
| Sidewalks | 12.6K | 2.3% |
| Animals & Pests | 12.1K | 2.2% |
| Trees & Parks | 11.9K | 2.1% |
| Potholes & Roads | 11.3K | 2.0% |
| Street Lights & Signals | 5.3K | 1.0% |
| Graffiti | 1.5K | 0.3% |
Source & provenance
Counts on this page are derived from Somerville’s open 311 data feed. Coverage: January 2021 through April 2026.
How to access the raw data: Published as a single Socrata dataset, "311 Service Information and Feedback Requests" (dataset id: 4pyi-uqq6). Covers July 2015 onward.
Source dataset: data.somervillema.gov