San Jose 311 service requests
CA· Population 1,013,240 (2020)
Current release
Data through March 2026
Data from January 2021 through March 2026 · 911.2K records
Monthly average
17.9K
requests per month
Total requests
911.2K
January 2021–March 2026
Latest month
29.9K
requests in March 2026
Median resolution
5.1d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 669 per day
- March 2026
- 29.9K requests
- Peak filing time
- Monday, 11am
- Weekend share
- 15.4% of filings
- After-hours share
- 32.2% of filings
- Most common type
- Junk pickup
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 901.4K | 98.9% |
Source & provenance
Counts on this page are derived from San Jose’s open 311 data feed. Coverage: January 2021 through March 2026.
How to access the raw data: Published as one CKAN CSV resource per calendar year under the "311-service-request-data" package on data.sanjoseca.gov. Resources are titled "YYYY Service Requests" and cover 2017 onward. The date column is "Date Created" (with a space).
Source dataset: data.sanjoseca.gov