San Francisco water, sewer & drainage 311 requests

How many 311 requests in the water, sewer & drainage category residents of San Francisco have filed since April 2021.

Current release

Data through March 2026

Data from April 2021 through March 2026

Open data

Total Requests

21.2K

in the water, sewer & drainage category

Latest Month

854

March 2026

Share of total

0.6%

of all San Francisco 311 requests

Median Resolution

2.6h

half of requests close faster

Monthly water, sewer & drainage requests

How many water, sewer & drainage 311 requests San Francisco residents file each month.

How this category is extracted

What counts as water, sewer & drainage: Water main breaks and leaks, sewer backups, storm drain clogs, catch basin concerns, and flooding.

In San Francisco’s raw 311 feed, the following 1 service_type roll into water, sewer & drainage:

  • Sewer

To reproduce these counts against the raw feed

SELECT count(*)
FROM <san_francisco_311_raw>
WHERE service_type IN (
  'Sewer'
)

Analyst tip: Austin uses 'AW -' (Austin Water) and 'WPD -' (Watershed Protection Department) prefixes. Calgary uses 'WATS -' (Water and Sewer). NYC uses 'WATER LEAK' and 'Water System'. Baton Rouge has a broader 'ENVIRONMENTAL ISSUES' that may include non-water items — cross-check against the raw feed if precision matters.

See how water, sewer & drainage is defined for every tracked city →

Source & provenance

Counts on this page are derived from San Francisco’s official open 311 data feed, covering April 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.sfgov.org.

← Back to all San Francisco 311 statistics