San Francisco potholes & roads 311 requests
How many 311 requests in the potholes & roads category residents of San Francisco have filed since April 2021.
Current release
Data through March 2026
Data from April 2021 through March 2026
Total Requests
15.6K
in the potholes & roads category
Latest Month
970
March 2026
Share of total
0.4%
of all San Francisco 311 requests
Median Resolution
5.7d
half of requests close faster
Monthly potholes & roads requests
How many potholes & roads 311 requests San Francisco residents file each month.
How this category is extracted
What counts as potholes & roads: Potholes, failing pavement, road resurfacing requests, traffic-control issues, and (in winter cities) snow and ice control for roadways.
In San Francisco’s raw 311 feed, the following 1 service_type roll into potholes & roads:
- Street Defect
To reproduce these counts against the raw feed
SELECT count(*)
FROM <san_francisco_311_raw>
WHERE service_type IN (
'Street Defect'
)Analyst tip: Austin prefixes with 'TPW -' for Transportation and Public Works ('TPW - Pothole Repair', 'TPW - Pavement Failure'). Calgary uses 'Roads -' as its prefix and includes 'Roads - Snow and Ice Control' here — if you're analyzing a Canadian city, expect winter months to dominate this category. Chicago splits 'Alley Pothole Complaint' from 'Pothole in Street Complaint'. NYC uses the single catch-all 'Street Condition'.
See how potholes & roads is defined for every tracked city →
Source & provenance
Counts on this page are derived from San Francisco’s official open 311 data feed, covering April 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.sfgov.org.