San Francisco building & housing maintenance 311 requests

How many 311 requests in the building & housing maintenance category residents of San Francisco have filed since April 2021.

Current release

Data through March 2026

Data from April 2021 through March 2026

Open data

Total Requests

20.8K

in the building & housing maintenance category

Latest Month

1.1K

March 2026

Share of total

0.5%

of all San Francisco 311 requests

Median Resolution

1.6d

half of requests close faster

Monthly building & housing maintenance requests

How many building & housing maintenance 311 requests San Francisco residents file each month.

How this category is extracted

What counts as building & housing maintenance: Complaints about the physical condition of buildings and housing — blight, code violations, failing plumbing and heat, unsanitary conditions, and property maintenance concerns on both residential and commercial properties.

In San Francisco’s raw 311 feed, the following 2 service_type values roll into building & housing maintenance:

  • Damage Property
  • Residential Building

To reproduce these counts against the raw feed

SELECT count(*)
FROM <san_francisco_311_raw>
WHERE service_type IN (
  'Damage Property',
  'Residential Building'
)

Analyst tip: This is where NYC's HPD-style housing complaints live: 'HEAT/HOT WATER', 'PLUMBING', 'PAINT/PLASTER', 'DOOR/WINDOW', 'UNSANITARY CONDITION'. Chicago uses the single catch-all 'Building Violation'. Baton Rouge uses 'BLIGHTED PROPERTIES' and 'BUILDING CODE/ZONING VIOLATIONS'. Expect this category to be large in cities with aggressive code enforcement.

See how building & housing maintenance is defined for every tracked city →

Source & provenance

Counts on this page are derived from San Francisco’s official open 311 data feed, covering April 2021 through March 2026. Category assignment uses a hand-curated mapping from the city’s raw service types to a normalized cross-city category. View the underlying dataset at data.sfgov.org.

← Back to all San Francisco 311 statistics