Philadelphia 311 service requests
PA· Population 1,603,797 (2020)
Current release
Data through March 2026
Data from January 2021 through March 2026 · 2.8M records
Monthly average
45.8K
requests per month
Total requests
2.8M
January 2021–March 2026
Latest month
42.6K
requests in March 2026
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 1.5K per day
- March 2026
- 42.6K requests
- Peak filing time
- Tuesday, 4pm
- Weekend share
- 4.5% of filings
- After-hours share
- 52.5% of filings
- Most common type
- Information Request
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Other | 2.8M | 100.0% |
Source & provenance
Counts on this page are derived from Philadelphia’s open 311 data feed. Coverage: January 2021 through March 2026.
How to access the raw data: Published as a Carto SQL API table (public_cases_fc) at phl.carto.com. Query via /api/v2/sql. The same dataset is also mirrored on opendataphilly.org as a CKAN catalog entry.
Source dataset: phl.carto.com