New Orleans 311 service requests
LA· Population 383,997 (2020)
Current release
Data through March 2026
Data from January 2021 through March 2026 · 497.2K records
Monthly average
8.2K
requests per month
Total requests
497.2K
January 2021–March 2026
Latest month
8.6K
requests in March 2026
Median resolution
32.6d
half of requests close faster
Monthly request volume
Total 311 requests filed per month. Months with no reported data are shaded red.
Category mix over time
Monthly volume grouped by service category.
Temporal patterns
- Daily average
- 268 per day
- March 2026
- 8.6K requests
- Peak filing time
- Monday, 10am
- Weekend share
- 11.0% of filings
- After-hours share
- 28.0% of filings
- Most common type
- Trash/Recycling
Requests by category
Select a category for its monthly trend.
| Category | Requests | Share |
|---|---|---|
| Trash & Recycling | 277.2K | 55.8% |
| Street Lights & Signals | 47.6K | 9.6% |
| Building & Housing Maintenance | 45.4K | 9.1% |
| Abandoned Vehicles | 40.3K | 8.1% |
| Other | 28.2K | 5.7% |
| Potholes & Roads | 28.1K | 5.7% |
| Water, Sewer & Drainage | 18.4K | 3.7% |
| Trees & Parks | 11.4K | 2.3% |
| Graffiti | 508 | 0.1% |
Source & provenance
Counts on this page are derived from New Orleans’s open 311 data feed. Coverage: January 2021 through March 2026.
How to access the raw data: Published as a single Socrata dataset on data.nola.gov (dataset id: 2jgv-pqrq). New Orleans’s call center migrated to the Orleans Parish Communications District in late 2018; a separate legacy dataset (3iz8-nghx) holds 2012-2018 records.
Source dataset: data.nola.gov