Nashville 311 service requests

TN· Population 689,447 (2020)

Current release

Data through March 2026

Data from January 2021 through March 2026 · 1.4M records

ArcGIS

Monthly average

22.6K

requests per month

Total requests

1.4M

January 2021–March 2026

Latest month

23.7K

requests in March 2026

Median resolution

2.2d

half of requests close faster

Monthly request volume

Total 311 requests filed per month. Months with no reported data are shaded red.

Category mix over time

Monthly volume grouped by service category.

Temporal patterns

Daily average
744 per day
March 2026
23.7K requests
Peak filing time
Tuesday, 2pm
Weekend share
10.6% of filings
After-hours share
60.2% of filings
Most common type
Resolved by hubNashville on First Call

Requests by category

Select a category for its monthly trend.

CategoryRequestsShare
Other1.4M100.0%

Source & provenance

Counts on this page are derived from Nashville’s open 311 data feed. Coverage: January 2021 through March 2026.

How to access the raw data: Published as a single ArcGIS FeatureServer service, "hubNashville (311) Service Requests (2017 - Present)", on ArcGIS Hub. Nashville migrated from Socrata to ArcGIS Hub; data.nashville.gov redirects to the current service.

Source dataset: services2.arcgis.com