Louisville 311 service requests

KY· Population 633,045 (2020)

Current release

Data through March 2026

Data from January 2021 through March 2026 · 966.1K records

ArcGIS

Monthly average

15.3K

requests per month

Total requests

966.1K

January 2021–March 2026

Latest month

18.5K

requests in March 2026

Monthly request volume

Total 311 requests filed per month. Months with no reported data are shaded red.

Category mix over time

Monthly volume grouped by service category.

Temporal patterns

Daily average
505 per day
March 2026
18.5K requests
Peak filing time
Tuesday, 4am
Weekend share
7.4% of filings
After-hours share
100.0% of filings
Most common type
NSR Metro Agencies

Requests by category

Select a category for its monthly trend.

CategoryRequestsShare
Other966.1K100.0%

Source & provenance

Counts on this page are derived from Louisville’s open 311 data feed. Coverage: January 2021 through March 2026.

How to access the raw data: Published as one ArcGIS FeatureServer service per calendar year through LOJIC (Louisville/Jefferson County Information Consortium). Service naming is inconsistent across eras: 2011-2018 use "Louisville_311_Service_Requests_YYYY", 2022+ use "metro_311_YYYY", and 2020-2021 use outlier schemas. Browse the ArcGIS REST services index to see every year.

Source dataset: services1.arcgis.com